PolyAI

The leading provider of enterprise AI agents for customer service.

Latest funding

$86M Series B+ · December 15, 2025

Source: fundraisingfox.com

All 3 rounds ↓

Website: poly.ai.

X: @polyaivoice · 9,302 followers.

LinkedIn: polyai.

Categories: AI agents Sales and marketing Commerce and retail.

Sectors: Enterprise Services.

Stage: Series B+.

Based in: London, United Kingdom.

Founded: 2017.

Last round: Dec 15, 2025 · 332 days ago.

On Recent Funding since: Sep 28, 2026.

Signals

X account@polyaivoice · created Nov 2, 2018 (8 years old) · 9,302 followers

Website registeredDec 15, 2017 (8 years old)

About PolyAI

PolyAI resolves millions of customer service inquiries on behalf of the world's most trusted brands, providing engaging and lifelike experiences that feel like talking to a real person.

TIMELINE · MONEY RAISED

PolyAI | 2897 days from website to first raise on record

@polyaivoice·Raised $86M in 1 sourced round·2 signals before the first raise

Money raised, round by round (amounts linked to their source). Pins are dated signals; hover the icons for dates.

Funding rounds

December 15, 2025
Series B+ · $86M
Source: fundraisingfox.com
November 20, 2025
Seed · amount undisclosed
Source: fundraisingfox.com
November 2, 2018
X account created
December 15, 2017
Website created
2017
EEntrepreneur First · batch
Source: joinef.com

Founders and team

PS
Pei-Hao Su Cofounder

LinkedIn · source: joinef.com
NM
Nikola Mrkšić CEO

LinkedIn · source: joinef.com
TW
Tsung-Hsien Wen CTO

LinkedIn · source: joinef.com

Investors

Companies like PolyAI

SSesame AI$250M Series B+ · Oct 2025
SScrunch (Acquired by Sitecore)$15M Series A · Jul 2025
AAssembled$51M Series B+ · May 2022
BBuildForeverSeed · Apr 2026
OOrqaSeries A · Mar 2026
Ttonari

Sources and API

Every amount links to the page it came from. * Estimated from an accelerator's published standard deal, not a company-specific disclosure. How Recent Funding sources and verifies funding data. The same data as JSON: /api/v1/companies/polyai (get a free API key).